Why Our Customers Love Us!
We engaged Rentalorry for our 5km Halloween Run recently. I must say, they have provided excellent pre-sales service, enquiry and follow-up (from Charlotte) as well as excellent service during our event from the 3 drivers. Their drivers were friendly, helpful, punctual and extremely responsible, and were always willing to accommodate any of our journeys during the duration of the event. Definitely will be back to engage their services for future events!
Our movers couldn’t make it last minute. Found them online and they were the only ones available for the next day. Was the best thing that happened. Everything was great. Special mention to Charlotte who communicated with me in a timely and friendly manner throughout the process. The team arrived at 9.00 and I can tell you that we were impressed.they wrapped everything and moved everything within 2 hours. They were really pros. Highly recommend their service!
Service on the day itself was prompt and professional. I would definitely request for their services again
I used rent a lorry services. Charlotte was outstanding in timely reply to my enquiry. Also they managed to change the time slot in the last minute without additional charges, even though I am using the services for the first time. Also, the driver was punctual. Definitely will recommend them for everyone.
Hi Charlotte, thanks so much for your great service in a last minute!
My group of friends and I were planing for a trip to Malacca over one of the public holiday weekend. We wanted a two-way transport service and were choosing between the coach and private car. We went for Charlotte private car service in the end as the price is affordable and competitive. The journey was smooth and driver was exceptionally friendly and helpful. We faced a minor hiccup but Charlotte managed to follow up quickly and resolve it. I would definitely recommend her service to my friends.
Rented Rentalorry for a shoot around Singapore. They provided excellent service with a very knowledgeable driver and the staff, no fuss transaction! I would rent them again!
Charlotte is responsive and movers are efficient and shows great teamwork.
Nice work, on time and quite professional, but a little costly.
but overall good
Moved large plants to a new house, very professional and fast. thanks
I was satisfied with Rentalorry for my one way moving service. They are very fast in reply my enquiry and the driver & assistant was very punctual in time and professional in wrapping up the sofa set to be transferred from Sentosa Cove to Bukit Purmei. I definately will recommend to my friends and to use them again. Thank you for your great help!
Rentalorry was a big help when my family and I needed a transport on a last minute basis. Services provided be it online or via mobile was very prompt and professional. The support given by Charlotte from back-end was very good and the driver Meera was very understanding. I would highly recommend to everyone to use their services.
Last min arrangement and they manage to squeeze one slot for me. The service is great only that is bit expensive for the service
I was a lost soul searching and praying to the spirits to send me help in order to move my Earth-bound body and the physical possessions attached to it to a higher place of existence (Bukit Panjang). Then, as if by a unknown force of nature, Rentalorry appeared before me as the saviour of my restless soul.
Perfectly on-time, I received a call, and a voice that lit-up my life, spoke to me and said that they had arrived to help me with my existential crisis. I travelled downstairs and met the team. From that moment, I was no longer a human; but a mere mortal gazing upon two logistical god-like beings: The goddess, with eyes that looked into my very heart and a smile that warmed me from within. The god, a being of silent strength and kindness that matched his moving knowledge. With speed and expertise, these magical beings took all my belongings and placed them with care into their mystery moving machine. We departed and with great speed, these heavenly beings had arrived at the new location, before I as a mere mortal was able to. With care, the goddess informed me where they were waiting and sure enough, there they were. However, there was a problem; my mortal foolishness had given them the wrong part of the condo be in! So I apologised to these heavenly bodies of knowledge, but had no idea where to go. With amazement, despite never being to this condo, it was THEY who knew where they needed to be, and sure enough, there they were before I had even got there! Surely they possess a knowledge and skill that I could only dream of! Finally when it came to unloading, I steeled myself for hours of heavy lifting and shifting my possessions; but again, I was foolishly wrong, for the Rentalorry god and goddess had planned ahead and allowed me to use their own trollies! What should have been an hour, took only minutes! Then, with a kind smile and reassuring words, these amazing celestial beings disappeared into the sunset, knowing that they had left another mere mortal aghast in their logistical skills. I have now denounced all religion and I worship a small altar that contains candles, incense and at the centre, the Rentalorry logo. This is the most righteous of paths to follow.
Easy going and flexible with timing! Everything went smoothly without too much of going back & forth! Thank you for your service, will definitely keep you guys in mind.
Professional service from liaison to actual delivery. Great experience.
I requested plants to be picked up from a friend’s balcony to mine. Not only was Charlotte at RentALorry speedy in her replies, but I had paid the deposit and had the time locked in in what seemed like minutes. On the day itself, I received a call from the driver to say he was at the location and would be with me shortly. He and his two men moved five very large plants onto my balcony without a drop of soil. Very professional. I would use them again, though hoping the plants actually live long enough for moving…
Friendly, Reliable, Fast, Efficient, Helpful, Trustworthy.
Good service! Mr Foo, our driver was great. Rented a mini van for 3 days while on holidays in SG. Will definitely recommend to friends and family visiting SG soon! Thanks
Very helpful and fast. well done guys. good update on status as the day was delay by rain but better late then never.
Great service, hassle-free experience! I used to have to call up a bunch of lorry companies until I found Rentalorry. Super convenient. Highly recommended.
Ordered a one way delivery of a queen sized mattress from woodlands to pasir ris the guy and lady pare are really good in their job. polite and willing to give a hand, smiling, and on time. will use their service next time, too.
Rented a lorry this morning. Driver was punctual & patient. Items transported smoothly to location & will recommend them for future assignments.
Very easy to work with! Very flexible in the timings, could accommodate our last minute changes
Rented a van at 14.00. It arrived at 15.45. The service was great, no hassle, quick and effective. The driver was very nice as well and could tag along for ride together with my girlfriend. All in all an effective service for a good price!
I had a great experience with the 10ft lorry I rented. Reasonable price, trolley provided, and timely service. I would definitely use Rentalorry service again when I need.
I was arranging for a major event in airport. Rentalorry was very responsive and helpful despite last min change of delivery time. Thank you.
Excellent service! From helping me find the most suitable vehicle and answering all my enquiries to the actual delivery, everything was great and went smoothly:)
I booked a van from Rentalorry on 11/08/15. It was a very satisfying experience.
I was moving to a new home and had to move some household stuff. I browsed internet and found their website with better user-experience than the others. I contacted them on Whatsapp and got a prompt response. I was initially looking for a 10ft lorry because I had 10 extra large size cartons and I didn’t know if they could fit in any smaller vehicle. Upon giving them the list of items, I was suggested to rent a van instead of lorry. Now, I don’t know if these folks know about upselling, but I always like people who put customer interest over downselling their service. I ended up renting a van and saving 20 bucks. That’s the first tick on customer delight.
I would also like to mention that online payment on the website is a breeze, especially if you have paypal account.
Later, a night before moving, I realized that I had more boxes than I initially thought (10 extra large cargo boxes to be precise) . I had asked for the Van dimension during the booking from their representative, but I started having doubt. So at around midnight I sent whatsapp message asking my doubts and I was promptly replied by Charlotte (A thumbs up to you dear madam) . That was the second tick on customer delight.
The next morning the van came on time and the driver helped us with loading and unloading (Not sure if it’s a company thing or we got a real nice driver). In the end things wrapped up nicely with sweaty forehead and smiley face.
After the events of the past few days, I write to thank RentALorry for your outstanding services in providing delivery and moving solutions.
I am very appreciative of the professionalism and extra mile that your company has gone to allow my requests to be fulfilled. This is especially true when the request was made at the very last minute and you guys have still managed to coordinate a response to it. I would have understood perfectly if the request could not be fulfilled, and yet I chose to request for your assistance because I had the conviction and the track record to prove that you would be able to deliver once again, and you did.
Truly, it has been an extremely smooth and pleasant experience engaging your help and I would definitely recommend your company and its services to friends and family members.
Excellent service from rentalorry. Was able to get a van even though I booked only the night before. Very efficient and fast. Driver was very friendly too! Highly recommended. Will definitely rent a lorry from them again! Rent a lorry end my worries!
I had an excellent experience with Rentalorry! Customer service responded to all my emails right away. The driver was prompt and very helpful. Would definitely recommend them to anyone!
Excellent Services and Responsible driver who arrives on time
First time using their service and I was pleasantly surprised. After packing my room in nus, I realise a taxi wouldn’t suffice. Browsing the Web I found this company and managed to book a van with less than an half an hours notice. Quick and they provide assistance too. 🙂